The Royal Commission into Aged Care Quality and Safety is drawing attention from media and the public. With the spotlight firmly shining on the industry, the PKF experts give regular updates on what you need to know about the commission.
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If you are concerned about the Royal Commission into Aged Care Quality and Safety or would like to know more about our aged care services
25th February 2019
The Royal Commission into Aged Care Quality and Safety is a chance for the nation to create a better system aligned with community expectations, however, sadly, as we come to the end of the first month of the commission, it has come to become clear that the “system is faltering” and consequently, the Commissioners have warned nursing homes and government not to try and deter whistleblowers.
PKF Integrity Managing Director, David Morgan has observed that “there have been serious cases of neglect emerging and the concern of how many are going unreported…This can be a problem in highly unregulated sectors (like aged care with a high volume of careers with minimum training and qualifications – so not captured under the Nursing Australia Board) because there are limited external reporting options for whistleblowers to blow the whistle. Will the commission look at strengthening reporting frameworks in this area?”
Whilst PKF Partner, Ken Weldin adds, “an emerging theme from the submissions this week is an ongoing debate around Mandated Staff Ratios. There appears to be much conversation on this but at this stage, little consensus around the impact on staff turnover, productivity and most importantly happy residents. Will we see the Commission set new expectations in this area?”
5th February 2019
As the Royal Commission into Aged Care Quality and Safety takes further submissions and comments, a common theme criticising the process often involved when deciding upon or entering an aged care facility is emerging.
Observers described it as "daunting and overly complex" at times of high stress for families, particularly for vulnerable or disabled people.
There was a strong call for an increased focus on clarity – an objective that lies at the heart of PKF’s vision for our clients.
PKF Financial Adviser, Alex Myers works with clients who are having to navigate the complexities of choosing an aged care facility and the financial impact, rules and regulations they need to comply with. He noted “at an emotional time where people are often under pressure to make a decision quickly, they struggle to understand the way in which finances are assessed for the person entering the facility, their dependents or others left behind, and there is a need to ensure they protect their finances and get the best care available to them. The way the system is currently operating, means that it is difficult to understand unless you specialise in this area. This is unfair to many and something which we would ask the Royal Commission look at”.
Coming from a different angle, audit and assurance Partner, Ken Weldin noted that "as corporate Australia this week digests the report by Commissioner Hayne on the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, we expect to see continued emphasis on the link between clarity, culture and trust, a link which has lessons for all".
25th January 2019
With week one of the Royal Commission into Aged Care Quality and Safety wrapping up, we note with interest the opening remarks by Commissioners Tracey and Briggs that they are looking for full cooperation, full disclosure and that they would be ‘gravely concerned’ if staff, whistleblowers or others, were pressured to withhold information.
As PKF Partner, Ken Weldin says "Some cynically see it as taking your turn in the stocks with mud to be flung at you until some of it sticks. However, with the tide of public opinion unsympathetic to breaches of trust, it would be a brave person to argue against greater transparency when things go wrong as they have here".
If you are concerned about the Royal Commission into Aged Care Quality and Safety or would like to know more about our aged care services, contact us today: